iValuePlus

ODC-Automotiv
October 1, 2024
IT Staff Aug E-Commerce Case Study 1
October 1, 2024

Client Profile:
Industry/Company: China based E-commerce Startup

Non-IT Needs: Operations Manager, Marketing Strategist, Product Manager, Customer Experience Lead, Supply Chain Coordinator, E-commerce Specialist.

Problem Statement:
Market Entry: Immediate requirement to establish operations in India to launch a new brand.
Staffing Urgency: Needed to fill 10 critical roles within the first three months to support a successful market entry.

Proposed Solution:
Offshore Development Center: Set up an ODC in India to handle operations, and product management, along with HR, finance, and IT support.

Team Structure: Recruit 10 professionals including Operations Manager, Marketing Strategist, and Customer Experience Lead.
Training and Integration: Provide onboarding and training to ensure alignment with the client’s culture and goals.

Benefits:
Team Expansion: 25 specialized professionals onboarded within 3 months.
Operational Efficiency: 30% improvement in product delivery times.
Cost Reduction: 15% reduction in operational costs.
Brand Visibility: 40% increase in brand awareness within the first quarter.
Customer Engagement: 20% increase in customer retention.