Client Profile:

• Industry/Company: Melbourne based Logistics Provider
• IT Needs: PHP Developer, Java Developer, DevOps Engineer, Application Support Engineer, Financial Analyst, Finance Manager, MIS Executive

Problem Statement:

• Operational Challenges: Facing challenges in scaling IT operations to support growing logistics demands in India.
• Staffing Urgency: Needed to augment the IT team with 6 essential roles within 5 months, with a long-term goal of scaling the team to 40 members.

Proposed Solution:

• Offshore Development Center: Create an ODC in India dedicated to IT operations and support for logistics systems.

• Team Structure: Initially recruit 6 IT specialists, including PHP Developer, Java Developer, and DevOps Engineer, with plans to expand the team to 40 professionals.
• Process Optimization: Implement best practices for system integration and real-time data management.

Benefits:

• • Team Expansion: 6 specialized IT roles filled within 5 months, paving the way for subsequent recruitment to grow the team to 40 members.
  • Operational Efficiency: 40% improvement in system performance and delivery accuracy.

• Cost Reduction: 25% decrease in IT operational expenses.

Customer Engagement: 30% increase in client satisfaction ratings due to improved IT support and services.