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June 23, 2020
Published by iValuePlus Services on June 23, 2020
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Business Risk Management: How to Identify, formulate and Implement?

Business Risk Management: How to Identify, formulate and Implement? Every corporate faces risk that could be detrimental to its success.” Risk can be understood as the […]
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                                                            Client Profile:

                                                            Problem Statement:

                                                            Proposed Solution:

                                                            iValuePlus implemented a Build, Operate, Transfer (BOT) model to address the client’s challenges. This involved:

                                                            1. Office Setup: iValuePlus identified a suitable location, established the office infrastructure, and obtained necessary legal and regulatory approvals.
                                                            2. Talent Acquisition: iValuePlus recruited a skilled team of professionals in India, tailored to the client’s specific requirements.
                                                            3. Operations Management: iValuePlus managed the day-to-day operations of the Indian office, including HR, finance, and administration.

                                                            Benefits:

                                                            Client Profile:

                                                            Problem Statement:

                                                            Proposed Solution:

                                                            Benefits:

                                                            Client Profile:

                                                            Problem Statement:

                                                            Proposed Solution:

                                                            Benefits:

                                                            Customer Engagement: 30% increase in client satisfaction ratings due to improved IT support and services.

                                                            Client Profile:

                                                            Problem Statement:

                                                            Proposed Solution:

                                                            Benefits:

                                                            Scalability: Enhanced ability to scale operations during peak seasons without compromising service quality.

                                                            Client Profile:
                                                            Industry/Company: USA-based IT Product Company specializing in the Automotive Sector.
                                                            IT Needs: QA Engineer, Python Engineer, Data Analyst, Cybersecurity Specialist, DevOps Engineer

                                                            Problem Statement:
                                                            Market Diversification: Required immediate staffing to support IT operations for new automotive-related projects.
                                                            Staffing Needs: Aiming to hire 7 critical IT roles in 6 months for efficient project execution.

                                                            Proposed Solution:
                                                            Offshore Development Center: Establish an ODC in India to handle IT development and quality assurance for automotive projects.
                                                            Team Structure: Recruit 7 IT professionals, including QA Engineer and Python Engineer.
                                                            Integrated Approach: Collaborate closely with the client’s financial teams to ensure alignment and seamless integration of automotive solutions.

                                                            Benefits:
                                                            Team Expansion: 7 key IT professionals hired within 6 months.
                                                            Development Efficiency: 25% faster project turnaround times.
                                                            Quality Improvement: 30% reduction in software defects reported.
                                                            Market Penetration: 40% increase in client acquisition in the automotive sector.
                                                            Customer Satisfaction: 90% positive feedback from stakeholders received.

                                                            Client Profile:
                                                            Industry/Company: China based E-commerce Startup

                                                            Non-IT Needs: Operations Manager, Marketing Strategist, Product Manager, Customer Experience Lead, Supply Chain Coordinator, E-commerce Specialist.

                                                            Problem Statement:
                                                            Market Entry: Immediate requirement to establish operations in India to launch a new brand.
                                                            Staffing Urgency: Needed to fill 10 critical roles within the first three months to support a successful market entry.

                                                            Proposed Solution:
                                                            Offshore Development Center: Set up an ODC in India to handle operations, and product management, along with HR, finance, and IT support.

                                                            Team Structure: Recruit 10 professionals including Operations Manager, Marketing Strategist, and Customer Experience Lead.
                                                            Training and Integration: Provide onboarding and training to ensure alignment with the client’s culture and goals.

                                                            Benefits:
                                                            Team Expansion: 25 specialized professionals onboarded within 3 months.
                                                            Operational Efficiency: 30% improvement in product delivery times.
                                                            Cost Reduction: 15% reduction in operational costs.
                                                            Brand Visibility: 40% increase in brand awareness within the first quarter.
                                                            Customer Engagement: 20% increase in customer retention.

                                                            Client Profile:
                                                            Industry/Company: US-based e-commerce product company
                                                            Technology Needs: PHP, ColdFusion, MYSQL
                                                            Vision: Rapidly scale technical capabilities with a dedicated offshore team
                                                            Problem Statement:
                                                            Immediate Operation Requirement:
                                                            A dedicated technical team of a minimum of 15 resources within the first year thereby ensuring immediate operational readiness.
                                                            Proposed Solution:
                                                            Tailored Team Assembly:
                                                            Recruited and onboarded technical team members matching the technology stack.
                                                            Continued recruitment to scale the team as needed.
                                                            Delivery & Performance Management:
                                                            Implemented rigorous project management protocols to ensure adherence to delivery processes.
                                                            Conducted regular performance reviews and feedback sessions.
                                                            Ensured high employee engagement and motivation through team-building activities and recognition programs.
                                                            Client Communication:
                                                            Maintained regular communication with the client to ensure alignment with their business objectives.
                                                            Benefits:
                                                            Team Size: 15 dedicated resources within 12 months
                                                            Employee Retention Rate: 90%
                                                            Cost Savings: 40% reduction in operational costs
                                                            Productivity Increase: 30% improvement in project delivery timelines
                                                            Client Satisfaction: 95% satisfaction rate

                                                            Client Profile:
                                                            Industry/Company: UK-based online retail company.
                                                            Technology Needs: Java, Python, PostgreSQL
                                                            Vision: Enhance website functionality and improve user experience with a skilled offshore team
                                                            Problem Statement:
                                                            Immediate Operation Requirement:
                                                            Assemble a technical team of 10 specialists within 6 months through staff augmentation model to support ongoing development projects.
                                                            Proposed Solution:
                                                            Tailored Team Assembly:
                                                            Identified and hired team members with expertise in Java, Python, and PostgreSQL.
                                                            Continued to expand the team based on project demands.
                                                            Delivery & Performance Management
                                                            Established strict project management practices to ensure project milestones were met.
                                                            Conducted bi-weekly performance evaluations and feedback meetings.
                                                            Promoted team morale through regular recognition and reward programs.
                                                            Client Communication
                                                            Held weekly update meetings with the client to align project progress with business goals.
                                                            Benefits
                                                            Team Size: 10 dedicated resources within 6 months
                                                            Employee Retention Rate: 92%
                                                            Cost Savings: 35% reduction in operational expenses
                                                            Productivity Increase: 25% improvement in project completion speed
                                                            Client Satisfaction: 93% satisfaction rate

                                                            Client Profile:
                                                            Industry/Company: India based e-learning company
                                                            Resourcing Needs: Instructional Designer (ID), Subject Matter Expert (SME), E-Learning Developer, Learning Management System (LMS) Administrator, Graphic Designer/Multimedia Specialist, Content Writer/Editor, Quality Assurance (QA)
                                                            Problem Statement:
                                                            Execution of the existing projects/business
                                                            The company urgently needs to execute existing projects and business plans with a dedicated technical team of 13 resources within 4 months, necessitating staff augmentation.
                                                            Proposed Solution:
                                                            Instructional Design and Content Development: Hire 8 professionals including Instructional Designers (IDs), Subject Matter Experts (SMEs), E-Learning Developers, and Content Writers/Editors.
                                                            Technical and Creative Support: Onboard 5 specialists including LMS Administrators, Graphic Designers/Multimedia Specialists, and Quality Assurance (QA) professionals.
                                                            Benefits
                                                            Cost Reduction: 30% reduction in operational costs.
                                                            Client Satisfaction: 90% satisfaction rate achieved.

                                                            Client Profile:
                                                            Industry: Educational Technology (EdTech) Company based of Melbourne
                                                            Challenge: Meeting increased demand for online courses while maintaining course quality and delivery timelines.
                                                            Problem Statement:
                                                            The e-learning company was experiencing significant growth due to a rise in online learning adoption. Their existing team size limited their ability to develop new courses and manage ongoing projects efficiently. This resulted in potential delays and challenges in meeting client deadlines.
                                                            To meet immediate operational needs, staff augmentation formed a dedicated team of 15+ resources within the first year.
                                                            Solution:
                                                            To address the resource gap, we provided a team of qualified professionals across various e-learning specializations:
                                                            Instructional Design & Content:
                                                            2 Instructional Designers (IDs) to create engaging and effective learning experiences.
                                                            2 Content Writers/Editors to develop high-quality course content.
                                                            Technical & Creative Support:
                                                            1 LMS Administrator to manage the learning management system and ensure smooth course delivery.
                                                            1 Graphic Designer/Multimedia Specialist to create visually appealing course materials.
                                                            1 Quality Assurance (QA) Specialist to ensure all courses meet quality standards.
                                                            Streamlined Workflow: We implemented a project management system to ensure clear communication, efficient collaboration, and timely project delivery between the client’s team and the augmented staff.
                                                            Benefits:
                                                            Increased Course Output: The augmented team allowed the company to develop and launch new courses 20% faster, meeting the growing demand for online learning.
                                                            Improved Course Quality: The combined expertise of the client’s team and the augmented staff resulted in a consistent improvement in course quality, as measured by learner feedback and satisfaction surveys.
                                                            Enhanced Client Satisfaction: By delivering high-quality courses on time, the company achieved a 95% client satisfaction rating.
                                                            Cost-Effectiveness: Staff augmentation provided a more cost-effective solution compared to hiring full-time employees, allowing the company to scale their workforce as needed.

                                                            Client Profile:
                                                            Industry/Company: An international company that works with clients to provide its range of financial services
                                                            Technology Needs: Java Spring Boot, Microservices, Oracle database
                                                            Vision: Rapidly scale technical capabilities with a dedicated offshore team
                                                            Problem Statement:
                                                            Enhancement of their existing platform
                                                            Augmenting our technical team by at least 20 specialists within 6 months to ensure seamless operational readiness.
                                                            Proposed Solution:
                                                            Recruitment: Assembled a team of 22 skilled professionals with expertise in Java Spring Boot, Microservices, Oracle database.
                                                            Functional Training: Provided initial and ongoing training on Finance domain and specific processes around their delivery.
                                                            Agile Methodology: Adopted Agile – Scrum based development practices to ensure rapid and iterative enhancements.
                                                            Regular Communication: Maintained regular communication with the client to ensure alignment with their objectives.
                                                            Benefits
                                                            Team Size: Maintained the team size of 22 dedicated resources for the entire project duration
                                                            Employee Retention Rate: 90%
                                                            Cost Savings: 38% reduction in operational costs
                                                            Client Satisfaction: 94% satisfaction rate

                                                            Client Profile:
                                                            Industry/Company: A leading Canada Based financial services company.
                                                            Technology Needs: Advanced financial management systems, Compliance software, CaseWare, QuickBooks, Automated auditing tools.
                                                            Vision: Rapidly enhance and scale their digital banking platform.
                                                            Problem Statement:
                                                            Enhance the existing platform to improve user experience and integrate new financial services.
                                                            Need Non-IT resources in Finance under staff augmentation with overlapping time zone.
                                                            Proposed Solution:
                                                            Recruitment: Assembled a team of 8 skilled professionals with expertise in advanced financial management systems, QuickBooks, compliance software, CaseWare, and automated auditing tools.
                                                            Functional Training: Provided initial and ongoing training on financial regulations, compliance standards, and the utilization of automated auditing tools.
                                                            Agile Methodology: Adopted Agile – Scrum based development practices to ensure rapid and iterative enhancements.
                                                            Regular Communication: Consistently kept in touch with the client to ensure their goals remained aligned with our project objectives.
                                                            Benefits
                                                            Team Size: Throughout the project duration, we sustained a dedicated team of 8 resources.
                                                            High Employee Retention: Maintained an impressive 91% employee retention rate, ensuring continuity and expertise.
                                                            Operational Cost Reduction: Realized a significant 40% reduction in operational costs through optimized resource allocation.
                                                            Client Satisfaction: Attained a remarkable 95% satisfaction rate by delivering solutions tailored to meet their precise financial requirements in a timely manner.

                                                            Client Profile:
                                                            Industry/Company: US-based healthcare product company focusing on improving documentation for Health Systems, Physician Practices and Behavioral Health
                                                            Technology Needs: .NET, web services, HL7 interface experience and VNA architecture
                                                            Compliance Needs: HIPPA & HITRUST, RIS/PACS Integration
                                                            Vision: Rapidly scale technical capabilities with a dedicated offshore team
                                                            Problem Statement:
                                                            Enhancement of their existing Transcription, Quality Assurance and Grading Software
                                                            Staff augmentation needed to address compliance & technical gaps (HIPAA, HITRUST, .NET, HL7) with a dedicated team of 18+ for rapid software improvements.
                                                            Proposed Solution:
                                                            Recruitment: Assembled a team of 18 skilled professionals with expertise in .NET, web services, HL7 interface experience, and VNA architecture.
                                                            Training: Provided initial and ongoing training on compliance standards and specific healthcare technology needs.
                                                            Integration Specialists: Included specialists with experience in RIS/PACS integration to ensure seamless interoperability.
                                                            Agile Methodology: Adopted agile development practices to ensure rapid and iterative enhancements.
                                                            Project Management Tools: Used advanced project management tools for tracking progress and performance.
                                                            Process Optimization: Continuously optimized development and QA processes to improve efficiency and productivity.
                                                            Regular Communication: Maintained regular communication with the client to ensure alignment with their objectives.
                                                            Benefits
                                                            Team Size: 18 dedicated resources within 10 months
                                                            Employee Retention Rate: 92%
                                                            Cost Savings: 35% reduction in operational costs
                                                            Client Satisfaction: 96% satisfaction rate
                                                            Compliance Rate: 100% HIPAA & HITRUST compliance

                                                            Client Profile:
                                                            Industry/Company: Sydney based Product company
                                                            Technology Needs: PHP, Laravel, Symfony, CodeIgniter, Zend Framework, Yii, CakePHP, React.js, Vue.js, Angular.js, MySQL, PostgreSQL, MongoDB, GitHub, RESTful APIs, SOAP, Jenkins, Docker, Kubernetes, AWS (EC2, RDS, S3, Lambda)
                                                            Vision: Rapidly scale technical capabilities with a dedicated offshore team
                                                            Problem Statement:
                                                            Enhancement & Support of their existing platform
                                                            Ensuring immediate operational readiness by assembling a dedicated technical team of 18 resources within 5 months through staff augmentation.
                                                            Proposed Solution:
                                                            Dedicated Offshore Team: Established the specialized team for ongoing enhancement and support.
                                                            Agile Development Process: Implement an agile methodology to ensure iterative enhancements and rapid deployment.
                                                            Comprehensive Support Framework: Provide 16/5 support to handle platform issues and ensure high availability.
                                                            Ensure continuous improvement and faster time-to-market for new features and updates.
                                                            Benefits
                                                            Team Size: 18 specialized professionals onboarded within 5 months.
                                                            Operational Cost Reduction: 30% savings achieved.
                                                            Project Delivery Timelines: 40% improvement.
                                                            Uptime: Maintained at 99%.
                                                            Client Satisfaction Rate: 95% achieved.

                                                            Client Profile:
                                                            Industry/Company: UK based IT company
                                                            Technology Needs: PHP, Laravel, Symfony, CodeIgniter, Zend Framework, Yii, CakePHP, React.js, Vue.js, Angular.js, MySQL, PostgreSQL, MongoDB, GitHub, RESTful APIs, SOAP, Jenkins, Docker, Kubernetes, AWS (EC2, RDS, S3, Lambda)
                                                            Vision: To scale up technical capabilities rapidly with a dedicated offshore team to support and enhance their IT services and products.
                                                            Problem Statement:
                                                            Enhancement and support of their existing IT platform and services.
                                                            Need 14 resources in IT under staff augmentation with overlapping time zone.
                                                            Proposed Solution:
                                                            Dedicated Offshore Team: Formed a specialized team for continuous enhancement and support.
                                                            Agile Development Process: Adopted agile methodology to facilitate iterative improvements and rapid deployment.
                                                            Comprehensive Support Framework: Offered 16/5 support to address platform issues and ensure high availability.
                                                            Continuous Improvement: Focused on ongoing improvement and faster delivery of new features and updates.
                                                            Benefits
                                                            Team Size: Successfully onboarded 14 specialized professionals within 5 months.
                                                            Operational Cost Reduction: Achieved a 32% reduction in operational costs.
                                                            Project Delivery Timelines: Improved project delivery timelines by 42%.
                                                            Uptime: Maintained an impressive uptime of 99.3%.
                                                            Client Satisfaction Rate: Achieved a high client satisfaction rate of 97%.